Risos Risos AI
ID EN
Risos AI →
Contact

Get in touch

We are happy to hear from you — whether product questions, partnership opportunities, or just to say hi. Choose the channel most comfortable for you.

How to reach us

Company information

PT Riset Sinergi Sosial
Legal entity: Limited Liability Company
KEMENKUMHAM Deed: AHU-050449.AH.01.30
Founded: 2025
Domicile: Pekanbaru, Riau, Indonesia

For official letters, tax invoices, or documents requiring physical address, please contact our team first at admin@risos.co.id to receive appropriate address details and PIC.

Frequently asked questions

How fast is the support response?

For ordinary technical questions, we respond within 1×24 hours on business days. For urgent questions about account or payment, usually less than 4 hours.

Is there an onboarding service?

Yes, for institutional customers. We provide 1-1 or group onboarding sessions with our Customer Success team. Contact info@risos.id to schedule.

Can I schedule a call with the founder?

For strategic discussion or substantial partnerships, the founder's schedule can be arranged. Email rio@risos.co.id with a clear agenda.

Is Risos AI open on weekends?

Email support is monitored Mon–Fri. For urgent issues on weekends, we will respond within 24 hours. The Risos AI platform itself stays active 24/7.

Have strategic questions?

Contact the Risos AI team for deep discussion about partnerships, institutional implementation, or collaboration opportunities.